Articles in this section Can you offer customization and custom contracts to meet our requirements? Can you offer a Service Level Agreement (SLA)? Can you provide a sole source letter? Can you work with fire departments who are out of their budget cycle? What are your plans and pricing? Where can I get a W9? Can you offer customization and custom contracts to meet our requirements? Yes, just get in touch with our sales team and explain your requirements to them. You can email them at sales@blazestack.com.